Ride more. Worry less.

STUDENT E-BIKESUBSCRIPTION

Your campus-ready TENWAYS e-bike, with top-notch support, yearly maintenance, and insurance for worry-free rides.

By submitting this enquiry, you confirm that you have read and agree to our Privacy Notice.

Student Subscription Terms & Conditions

5simple steps
YOUR SUBSCRIPTION JOURNEY01—05
Student composing a TENWAYS e-bike subscription order email
Choose first. Email next.We guide you throughout.

WHY SUBSCRIBE?

A smarter way to get around campus.

Get the everyday freedom of an e-bike with a low upfront cost, local pickup and an all-inclusive support package.

01

Low upfront cost

Monthly payments start at €44.99 on a 24-month subscription.

02

Easy setup

Pick up your e-bike at your local store, fully assembled and ready to go.

03

All-inclusive package

Your subscription package includes a chain lock, yearly maintenance, and insurance against theft and total loss (T&Cs apply).

04

Refer and benefit

Refer a fellow student, and you both get 5% off your monthly payment. The more you refer, the more you save!

HOW IT WORKS

Five clear steps from package to pick-up.

Choose your package, order by email and follow the guided steps to collect your fully assembled e-bike.

Only 5 simple steps · guided by email
YOUR ROUTE01 → 05
01Choose package
02Order your bike
03Complete checkout
04Order confirmation
05Bike pick-up
01Compare your options

Choose your package

Choose your e-bike from three models, on a 12-month or 24-month subscription.

Current university offer: Leiden University, Eindhoven University of Technology and Maastricht University.

Visit tenways.com for available sizes, specifications and more.
Compare sizes & specifications

CGO600

RRP €1,299
CGO600 student subscription e-bike
12 months€59.99/month
24 months€44.99/month
Pebble Grey

CGO600 Pro

RRP €1,799
CGO600 Pro student subscription e-bike
12 months€84.99/month
24 months€64.99/month
Midnight BlackWillow Mist

CGO800S

RRP €1,899
CGO800S student subscription e-bike
12 months€89.99/month
24 months€69.99/month
Midnight BlackPebble Grey
02Send us an email

Order your bike

Once you have chosen your e-bike and subscription option, send us an email with the template provided at the address below. Please make sure to use your university email, or provide sufficient evidence that you study there, and check it regularly to avoid missing follow-ups.

TWS Operations emailstudent_subscription@tenways.com

By submitting this enquiry, you confirm that you have read and agree to our Privacy Notice.

Illustrative example
Illustrative email for ordering a TENWAYS student e-bike subscription

Illustrative email for ordering a TENWAYS student e-bike subscription

03Quote and payment

Complete the Checkout process

Once we receive your enquiry, we'll create a quote for you and you’ll receive the quote email with a Checkout Link. Follow the link to complete checkout and payment through Circuly. Once payment is confirmed, our team will arrange fulfilment and delivery.

Follow the checkout instructions and complete every required field.
Illustrative example
Illustrative TENWAYS subscription checkout payment page

Illustrative TENWAYS subscription checkout payment page

04Keep your order number

Order confirmation

After payment, you will receive a confirmation email and a separate email with your invoice. Your order number starts with “SPF”, followed by five numbers and the letter “A”. You’ll need it to confirm your identity at bike pick-up and whenever you need support. It is also shown on your invoice.

The order number is very important: don’t lose it!
Illustrative example
Order confirmation #SPF48271A

THANK YOU FOR YOUR ORDER!

Dear student,
we’ve received your order and it is now being processed.

CGO600 Pro in an illustrative order confirmation
ORDER SUMMARYCGO600 Pro | Student subscriptionPayment: Monthly
Your order numberSPF48271A
05Ready at your partner store

Bike pick-up

Your bike and chain lock will be delivered to our partner store close to your university. The store will assemble your bike and contact you when it’s ready. They may ask for your order number to confirm your identity, so don’t forget it.

Bring your order confirmation email or invoice as proof of payment when visiting the store for pickup.
Illustrative example
CGO800S prepared for illustrative partner-store pickup
AFTER YOUR SUBSCRIPTION STARTSPORTAL
TENWAYS subscription website login page requesting a student's order email

MANAGE YOUR SUBSCRIPTION

Your subscription, all in one place.

You’ll receive an email once your subscription has started. You can then follow the link below to access your subscription and invoices. Sign in with the same email address used for your order; we’ll send a one-time password to that address.

Sign in to manage your subscription

AT THE END OF YOUR TERM

Subscription ending soon?

You have two options.

01

Return the bike.

Take it back to the store where you picked it up. That's it! Want a new subscription? That's also possible.

02

Stay with Tenways

Want to buy a Tenways of your own? Contact us — we can offer you a brand-new bike or the bike you've been riding. Either way, we'd love to keep you in the Tenways family.

Whatever your choice, send us an email and we will help you out. student_subscription@tenways.com

READY WHEN YOU ARE

Choose your ride.
We'll guide the rest.

Start your subscription enquiry